Please select one.
●If your account is linked, you may transfer your account on your own. Please note that recovery through this support channel may not be available in such cases. ●Please answer all items as thoroughly as possible. If there are any ""Unknown"" answers or unanswered fields, we may need to follow up with additional questions. ●Based on the results of our investigation on each inquiry, if we are unable to verify your account ownership or if the provided information is insufficient, we will be unable to process your account recovery request. ●If the account is found to have engaged in activities that violate the Terms of Service, we will not issue a Transfer Code. ●If the account has already been deleted, we will not be able to issue a Transfer Code.
Here’s an article that may help resolve your issue based on the information provided.
You can find your Player ID at the bottom right of the title screen or copy it from the in-game menu
*Please provide your Refund ID should you have one. *The Refund ID will be included in an email under the subject line "Successful Refund Application for TRIBE NINE". The email will be sent after the application is submitted.
E.g. JST / UTC+0900
If you have a screenshot of the Menu (≡) screen in the game, please check the 12 digits ID displayed below the badge.
※If you have access to the PC or Android device which you previously played on TRIBE NINE, please provide the Player ID of your newly created account.
[Android] Example of Model Name: Xperia X Performance SOV33, Xperia 8 SOV42
[iPhone / iPad] Example of Model Name: iPhone 15 MTMN3J/A, iPhone 15 Pro
[PC] Example of Model Name: 83AL (LENOVO), OMEN Laptop 15-en0xxx (HP)
●For purchases on Android OS: GPA Order number, Purchased Item, Purchase Amount (Price), Purchase Date(dd/mm/yy) ●For purchases on iOS: Order ID, Purchased Item, Purchase Amount (Price), Purchase Date(dd/mm/yy) ●For purchases on Webstore: Transaction ID, Purchased Item, Purchase Amount (Price), Purchase Date(dd/mm/yy) ●For purchases on Steam: Order ID, Purchased Item, Purchase Amount (Price), Purchase Date(dd/mm/yy)
Privacy Policy：https://tribenine.tokyo/en/privacypolicy/