Support │ TRIBE NINE

Beginner’s Guide

• Regarding Minimum System Requirements and Recommended Devices [Updated 02/20/2025]
• Unable to Download from Google Play Store
• Supported Controllers and Recommended Settings
• Is it possible to transfer game data played in the beta tests?

Unable to Play the Game

• [Steam version] Unable to download/start app due to security software error
• Regarding "Region Selection"
• Encountering an Authentication Error
• Errors, Crashes, or Frozen Screens During Gameplay / Unable to Download or Update the Game
• FAQs Regarding Steam Version
• Verification Errors due to Steam Service Issues

Account

• Unable to Link or Transfer Account with Google Account
• FAQs Regarding Account Linking
• 【Steam Deck】Unable to Link or Transfer Account
• Playing on Multiple Devices
• Account Recovery / Accidental Uninstallation
• Deleting Player Data

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Purchases

• 【Steam】An Unknown Error Appears in the Shop
• Unable to Purchase / Error Message Popped Up
• Products Purchased on the Web Store
• FAQs Regarding Enigma Entities
• FAQs Regarding Daily Pass
• About Support Contracts

About Synchro

• FAQs Regarding Synchro
• Cannot Find Obtained Characters or Tension Cards

Guidelines

• Viewing the User Agreement
• Derivative Works and Content Sharing Guidelines
• Can I lend my account to other people ?

Others

• Confirm Your Player ID
• Disappearing Items or Mails
• When Is the Daily Date-Change
• Can I change the game language?
• How do I change the graphics quality and resolution?
• The Information I'm Looking for Is Not in the FAQ

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