If you notice that a previously obtained Character or Tension Card is missing, please try the following:
■Confirm your Synchro History in the game
Press the "Menu icon (≡)" in the upper-left in-game > "Synchro". Select the type of Synchro you'd like to confirm and press "Synchro History" at the bottom of the screen.
*Synchro History is available for the past 7 days, with a maximum of 20 records displayed.
■Confirm the Characters and Tension Cards you own
▼To confirm owned Characters in the game, go to "Menu (≡)" in the upper-left in-game > "Character"
*Characters not yet encountered in the Story will be displayed as holograms.
▼To confirm owned Tension Cards in the game, go to "Menu (≡)" in the upper-left in-game > "Card"
■When Obtaining the Same Character 2 Times or More
In Synchro, when you pull a Character that you already own, you will receive specific "Character Cards", "Enigmatic Fragments", and "Enigmatic Remnants" based on the number owned.
Character Transcend has a maximum of 5 stages. Once you have obtained the number of characters needed to reach Transcend Stage 5, any additional duplicates will not be converted into Character Cards. Instead, you will receive "Enigmatic Fragments" / "Enigmatic Remnants".
To check your inventory and see the items available for exchange, please press the third icon located on the left side of the Shop screen.
Ex. When obtaining a ★2 character
【When obtained for the first time】
・Character Only
【★2 Characters obtained 2-6 times】
・Character Card x1
・Enigmatic Remnants x20
【★2 Characters obtained starting from the 7th time】
・Enigmatic Remnants x50